How propertysale.lk collects, uses, and safeguards your personal data under Sri Lankan law.
propertysale.lk (“we”, “our”, “us”) is committed to protecting the privacy and personal data of its users. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka. By accessing or using our platform, you agree to the practices described in this policy.
We collect personal information such as your name, email address, contact phone number, and in certain cases, your National Identity Card (NIC) details for account verification purposes. In addition, we collect property-related information including images, descriptions, pricing, and location details for listings published on the platform. We also automatically collect technical data such as IP addresses, browser types, device information, and cookies to improve website functionality, analyze user traffic, and ensure platform security.
The information we collect is used to create and manage user accounts, publish and manage property listings, facilitate communication between buyers and sellers, improve our services, and prevent fraudulent or unauthorized activities. We may also use your data to comply with applicable legal and regulatory requirements in Sri Lanka.
All online payments made on propertysale.lk are processed through Central Bank of Sri Lanka (CBSL) authorized payment service providers. We do not store your credit or debit card details, including full card numbers or CVV codes, on our servers. All payment transactions are secured using SSL (Secure Socket Layer) 256-bit encryption, and payment processing is handled in PCI-DSS compliant environments to ensure maximum security.
To maintain trust and transparency, we may verify listings and user identities. For verified broker status or high-value property listings, we may request supporting documents such as NIC copies or proof of ownership. These documents are handled with strict confidentiality and are used exclusively for verification purposes.
We do not sell, rent, or trade your personal data to third parties. However, we may share necessary information with trusted service providers such as payment processors, cloud hosting providers, and analytics services, as well as with law enforcement or regulatory authorities when strictly required by the laws of Sri Lanka.
We retain personal data only for as long as necessary to provide our services, maintain active user accounts, comply with statutory legal obligations, and resolve any disputes.
Under the Personal Data Protection Act No. 9 of 2022, you have the right to access your personal data, request corrections to inaccurate information, request deletion of your data, and withdraw consent for marketing communications at any time. You can manage your preferences directly from your account dashboard or by contacting our support team.
Our website uses cookies and similar technologies to enhance user browsing experience, maintain active sessions, remember filter preferences, and analyze platform traffic. You can choose to disable cookies through your browser settings, although this may affect certain interactive functionalities of the platform.
We implement appropriate technical and organizational security measures, including SSL encryption, secure database servers, and firewalls, to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission can be guaranteed to be 100% secure, and users provide information at their own risk.
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our Data Protection team: